Actually it has to do with the more senior agents/analysts not wanted to upgrade because they had *just* figured out the old system. It also has to do with the programmers thinking "gov't database" versus "commerical database". That was a fun fight when I got to be involved with that one. "But it doesn't look offical!" "Exactly. That's why it's good!"
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"But it doesn't look offical!"
"Exactly. That's why it's good!"