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*headdesk*
Jan. 27th, 2013 09:15 amYes, m'dear. I understand how to search. Yes, I know sellers are no longer allowed to use certain characters in their titles - that's not the issue. The issue is that the * wildcard for Boolean searches -something that has pretty much been around since ya know, the internet- doesn't work anymore and I want to know why. Yes, m'dear. I know. If you put in strawberr* into the search bar items will come up - that doesn't mean it works. Rather, look at the search results, see? It ignored the * and looked for strawberr of which, for some odd reason, there are 53 items on ebay with that very not-word in the title. I realize by using words like Boolean I've probably confused you -which surprises me since, um, aren't you customer service for an internet based company? I know you don't comprehend what I'm saying - can't you just put me in touch with the tech team? Oh, you'll send them a note. Swell! Oh, wait, I can send them a note too? ....I think I'll do that.
So, my note to the tech team of Ebay:
I used to be able to do Boolean searches using the wildcard *. It helped a lot and I'm highly disappointed to see it gone. Now, rather than simply searching for "strawberr*" to get both strawberries and strawberry, I need to conduct two separate searches to find the same item. Unfortunately, people do not think a like so a strawberry print pillow case could be either strawberries pillow case or strawberry pillow case. It's now become almost physically impossible to find embroidered silk fabric due to the lack of the wildcard. Should I look for embroidered? Embroidery? Embroideries? and what about the people that sell both "by the yard" and yardage or yards? I can't just use the good ole embroid* yard* silk for my search anymore. I need to conduct 20 different searches just to find anything close to what I'm looking for. Please, bring back the *.
I doubt they'll listen but if you want to complain as well, at the bottom of every ebay page, there is a "Tell us what you think" link. Click it. Complain. I've been mad at them since they "hid" buyers names (um, how am I to know I'm not bidding against a friend or a museum or a horrible reseller that takes apart gowns just to sell the trim?) but I think I'm at the point where, the vast majority of my shopping might head over to etsy and artfire.
So, my note to the tech team of Ebay:
I used to be able to do Boolean searches using the wildcard *. It helped a lot and I'm highly disappointed to see it gone. Now, rather than simply searching for "strawberr*" to get both strawberries and strawberry, I need to conduct two separate searches to find the same item. Unfortunately, people do not think a like so a strawberry print pillow case could be either strawberries pillow case or strawberry pillow case. It's now become almost physically impossible to find embroidered silk fabric due to the lack of the wildcard. Should I look for embroidered? Embroidery? Embroideries? and what about the people that sell both "by the yard" and yardage or yards? I can't just use the good ole embroid* yard* silk for my search anymore. I need to conduct 20 different searches just to find anything close to what I'm looking for. Please, bring back the *.
I doubt they'll listen but if you want to complain as well, at the bottom of every ebay page, there is a "Tell us what you think" link. Click it. Complain. I've been mad at them since they "hid" buyers names (um, how am I to know I'm not bidding against a friend or a museum or a horrible reseller that takes apart gowns just to sell the trim?) but I think I'm at the point where, the vast majority of my shopping might head over to etsy and artfire.